Please email us at [email protected] with your questions and to let us know of any special needs. Meanwhile, here are the basics you should know:
Rates at Granaway are in US dollars per night per room for one or two guests. They include daily maid service and Wi-Fi.
Please note we have a total of 11.75% Hotel Tax and Tourism Authority Fee. Greenbank has a 10% service charge based on your full room cost. We distribute the service charge among our staff; we welcome your feedback so we can reward those who contributed the most to your stay.
Payments and Cancellations
We charge a two night deposit at the time of booking. We ask for one month notice to cancel a reservation. Your reservation will be cancellable and your payment fully refundable, less a 10% processing fee, up to one month before your arrival. If you cancel any reservation within a month before the scheduled arrival date, you forfeit your deposit and may be responsible for your full reservation.
Forms of Payment
We accept MasterCard and Visa. We also accept cash to settle final bills on site.